IMPOUND VEHICLE AUTHORIZATION INFORMATION
For questions concerning fees and other notices, please contact us at 909-888-5455
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If you are NOT the Registered Owner of the vehicle, you must qualify as an “Agent” acting on behalf of the registered owner. Agents must have a letter from the registered and/or legal owner of the vehicle, which gives them permission to claim the vehicle and/or property on behalf of the registered and/or legal owner. This letter must be accompanied by a government-issued ID from the registered and/or legal owner. Please download our form here (3rd Party Authorization).
BUSINESS HOURS:
Our office business hours are Monday through Friday, from 8:00 AM to 5:00 PM. We are closed on all state holidays and weekends. Vehicles claimed after business hours, holidays, or weekends will be assessed a “Gate Fee.” Please call and inquire about the total charges and location of your vehicle before coming to claim your vehicle. If your vehicle was impounded at the order of a police agency, your vehicle may require a release from the police agency in order to claim it. Please call us to find out what is required.
VEHICLE & PROPERTY RELEASE REQUIREMENTS:
CALIFORNIA VEHICLE CODE #22651.1: Vehicles & property are only released to the registered owner or their agent: Verifications are required with a copy retained by Wilson Towing. Any exceptions to this policy, or other problems, will require review and approval from management during normal business hours, 8:00 am to 5:00 pm Monday through Friday. The following documents are required for every vehicle and/or property release:
Vehicle Documentation: Current Vehicle Registration, Rental Agreement for Rental Vehicle, or Other Legal Document Identifying the Vehicle Owner or Responsible Agent or Driver.
Claimant Documentation: Current Government Photo I.D., (Drivers License or Photo I.D.) Matching the Name on Vehicle Document From Above.
Agents must have a letter from the registered and/or legal owner of the vehicle, which gives them permission to claim vehicle and/or property on behalf of the registered and/or legal owner. This letter must be accompanied by a government issued ID from the registered and/or legal owner.
OR SUBMIT ELECTRONICALLY: