PICKING UP YOUR VEHICLE
BUSINESS HOURS:
Our office business hours are Monday through Friday, from 8:00 AM to 5:00 PM. We are closed on all state holidays and weekends. Vehicles claimed after business hours, holidays, or weekends will be assessed a “Gate Fee.” Please call or click here and inquire about the total charges and location of your vehicle before coming to claim your vehicle. If your vehicle was impounded at the order of a police agency, your vehicle may require a release from the police agency in order to claim it. Please call us to find out what is required.
VEHICLE & PROPERTY RELEASE REQUIREMENTS:
CALIFORNIA VEHICLE CODE #22651.1: Vehicles & property are only released to the registered owner or their agent: Verifications are required with a copy retained by Wilson Towing. Any exceptions to this policy, or other problems, will require review and approval from management during normal business hours, 8:00 am to 5:00 pm Monday through Friday. The following documents are required for every vehicle and/or property release:
Vehicle Documentation: Current Vehicle Registration, Rental Agreement for Rental Vehicle, or Other Legal Document Identifying the Vehicle Owner or Responsible Agent or Driver.
Claimant Documentation: Current Government Photo I.D., (Drivers License or Photo I.D.) Matching the Name on Vehicle Document From Above.
Agents must have a letter from the registered and/or legal owner of the vehicle, which gives them permission to claim vehicle and/or property on behalf of the registered and/or legal owner. This letter must be accompanied by a government issued ID from the registered and/or legal owner.